Service and Support
Celada provides high-quality technical support delivered by industry professionals and technicians, as well as a comprehensive range of products and services tailored to every requirement and need. We dedicate the necessary time to each customer to ensure we always provide the best and most suitable solutions for their needs.
Celada Helpline
800 595 484
An effective, personalised tool capable of providing expert and prompt assistance via a free phone call.
Available Monday to Friday from 7.00 am to 7.00 pm.
Our services
Celada offers a comprehensive and professional after-sales service, both via telephone support and through direct on-site interventions carried out by specialist technicians.
Direct Service
Our technicians are available to provide full guidance on the installation, commissioning and operation of the various machines. Celada is always available to provide further training and refresher courses, including on-demand sessions, at our premises
Installation
A service that enables the rapid supply of original spare parts, ensuring reliability, long-term precision and increased productivity.
Spare Parts Service
These allow the wear and tear of machines or individual components to be identified even before a fault occurs, thanks to the analysis of data provided by the diagnostic systems used, in relation to normal operating conditions.
Preventive maintenance contracts
By purchasing Service Packages, you will receive a financial benefit, varying according to the amount. You will be able to use the prepaid package to request technical support or to purchase spare parts, offering a significant financial advantage for your company.
Service Packages (Prepaid)
Celada has developed a comprehensive range of retrofits with accessories and solutions designed to suit the technology of the machines, with the aim of keeping them constantly up to date and productive.
Retrofits and Accessories
With the innovative e-Service portal, you can open a ticket directly from your smartphone.
Service, Support and Training: download the dedicated brochure
For us, technical support means ensuring high standards are maintained, offering comprehensive service programmes and providing technical support for every possible scenario. Our aim is to maximise the performance of our range of machine tools.
Our mission is the daily search for the solutions best suited to the customer, capable of ensuring high performance and competitive advantages.
Would you like more details about the services offered? Download the brochure dedicated to Service, Support and Training.
Download the brochure
Fill in your details and you’ll receive the brochure at your email address.